The Hotel Cairns - Cairns

Great accomodation
Tuesday, May 01, 2012

Great accomodation, staff and package deal. will recommend to friends and family.

Pleasant Hotel.
Thursday, April 19, 2012

Pleasant Hotel. Restaurant meal was excellent.
Staff friendly and rooms very comfortable.

Very impressed with the package that Travstar put together
Thursday, March 22, 2012

Very impressed with the package that Travstar put together
Good value for money and all went as planned
Not really your fault that the weather was so amazingly wet - we are not use to monsoons in the UK!
M Doffman

The whole package was excellent value for money.
Saturday, March 17, 2012

Our stay was arranged as part of a four night package deal arranged by Travstar. The whole package was excellent value for money. Particularly enjoyed having the use of a Smart car at no additional cost. A really good day out for just the cost of the fuel.

The use of Smart car was great
Monday, February 27, 2012

Breakfast was too expensive even with $10 vouchers. The use of Smart car was great but no-one offered any assistance with how it worked and we had no idea about gears etc.

I realise this is not 5 Star but it was every bit as good.
Sunday, January 22, 2012

The staff were very helpful, the room was comfortable, and the facillities were wonderful the smart car was useful. I realise this is not 5 Star but it was every bit as good. as the service was so personalised.

The loction is perfect close to everything.
Monday, December 19, 2011

The breakfast package was fantastic,I do think the dinner meal prices are a bit rich,but I would stay again.The loction is perfect close to everything.

The service is fantastic!
Wednesday, December 07, 2011

Enjoyed our stay, but the shutters do not block out the light enough, they need to fix that. We arrived at 4.30am and they let us go into our room 9 hours early! The service is fantastic, rooms are nice, bed, b/fast and aircon is nice, the car was awesome. I would stay again if the light was blocked out more.

Great stay!
Wednesday, October 19, 2011

Great stay, handy to city. Food was great, good service, clean rooms. Air conditioning could of worked better, but overall stay was fantastic.

Great central location
Saturday, September 03, 2011

Great central location.Use of Smart Car was great. Large room. Would definitely stay there again.

We loved everything
Monday, August 29, 2011

We loved everything about the hotel Cairns, from the accomadation,staff and close location to the esplanade and shops, and the buffet breakfast was tops too. Will stay here gain.

Well positioned Hotel
Tuesday, August 23, 2011

Well positioned Hotel with very helpful staff.Rooms could be better lit and working exhaust fans fitted to bathrooms.

just what we wanted
Sunday, August 21, 2011

Enjoyed our stay here - location handy - meals excellent - service excellent - again have reccommended to friends. Was just what we wanted. Really enjoyed Cairns City as a whole - great weather - great facilities - friendly people

good experience
Tuesday, August 16, 2011

My stay was a good experience. The room was upgraded because I stayed for more than 10 days. THe rental car was a good incentive. The dining facility was slightly disappointing because the service was slow and prices are too high. My internet connection was not available in the room, I had to do it in the hallway. Overall, a very good experience.

Great restaurant attached
Monday, August 15, 2011

Great restaurant attached and great location.

The car was fantastic
Tuesday, July 26, 2011

Really nice staff, great breakfasts, nice room. Would have loved a tv in the gym as there is nothing to look at down there. Would also love for the doors to be double glazed as the room was quite noisy. The car was fantastic and provided a very fun day out. Once again, great staff that really make it a nice place to be!!

definate benefit
Saturday, July 23, 2011

having the Smart car available was a definate benefit

great pool
Monday, June 20, 2011

Meals and service great pool evening staff lovely nothing to much trouble car was a blessing all was great

old world ambience
Saturday, June 04, 2011

After a week working in Cairns and staying in more corporate style accommodation I was relieved to stay at The Hotel Cairns with its more old world ambience, tropical NQ style, and enjoy a living space that had been very tastefully renovated with love and attention to detail and with consideration of climate and place. Loved the shutters and appreciated the personal service.

Great hotel and facilities!
Sunday, April 10, 2011

Great hotel and facilities! Great location. Would definitely stay again and will recommend to friends and family. Enjoyed the hire car, glad this was available to us.

Staff were very friendly
Friday, April 08, 2011

Staff were very friendly and helpful

Loved the Smart car
Monday, January 10, 2011

Loved the Smart car and laundry facilities on site.

Rooms were functional
Tuesday, December 28, 2010

Use of Smart car was great. Rooms were functional and well appointed. Counter staff were helpful and friendly. My son tells me he liked the pool and spa. Meals at the resturant were overpriced for what was on offer. The restuarant would be the only reason I may not use this hotel again.

we had a great holiday
Saturday, December 18, 2010

I was very impressed with the ease of booking, the rates, the hotel and your customer service....thank you, we had a great holiday :)

xceeded our expectations
Friday, December 17, 2010

We stayed four nights at the Hotel Cairns in one of their well-appointed but value-priced rooms. We must say that this hotel more than exceeded our expectations. The room and its bathroom were exceptionally clean with premium furnishings. The grounds were well attended to, and the receptionists very helpful. The Smart car fleet was available to us each day and there were no catches - just a ton of fun. I would recommend this hotel to everybody. To sum up - they over-delivered - thank you!

service was excellent
Wednesday, November 10, 2010

Had a fabulous time the facilities were great and the service was excellent

A great quality restaurant
Sunday, November 07, 2010

A great quality restaurant and a lovely, secluded pool.

We would recommend it & visit again.
Thursday, October 07, 2010

Great location,nice & clean & good daily service, could do with some shelving/cupboards for clothes, loved the use of the smart car. We would recommend it & visit again.

The location of Hotel Cairns is A1
Thursday, September 30, 2010

The location of Hotel Cairns is A1, making it so easy to enjoy all the dining & shopping experiences. Smartcar was a great advantage when exploring the city & further North. We found the rooms and facilities adequate and good value for money. The Staff, particularly the cleaners were meticulous. But I was disturbed by the garbage truck each morning, perhaps because my room was opposite the Restaurant and storage area. I look forward to staying here again, but I will be asking for a room away from this area.

Beautiful tropical surrounds
Thursday, September 23, 2010

This venue captures the essence of Cairns.Beautiful tropical surrounds . Charming room outlook to palm covered patio. Plantation shutters add atraction.Immaculate and inviting.Close to the action. Avery personable place.Great staff.Wish our stay was just beginning. Thanks again.

Smart Car AWESOME!
Tuesday, September 07, 2010

The convertable Smart Car is AWESOME!!!!!

Excellent Service and great pricing
Saturday, August 28, 2010

Excellent Service and great pricing. We loved the accommodation.

close to everything
Friday, August 27, 2010

Hotel staff on every shift were exteremly helpful and friendly, I felt at home and very safe.
The location was close to everything and very central.
I will stay there again for sure.

good all round ambience.
Monday, August 23, 2010

A great hotel with friendly staff and a good all round ambience.

Very nice hotel with great service
Tuesday, August 17, 2010

Very nice hotel with great service and good value priced breakfast with the daily $10.00 voucher. Complimentary use of the Smart Car was very much appreciated. Perfect walking distance to the Esplanade.

Smart car a real bonus!!
Sunday, July 11, 2010

Smart car a real bonus!!

Awesome!
Tuesday, July 06, 2010

Awesome! Clean and very good value for the money. The room was big and spacious. Location was within 10-15 minutes from everywhere.

Absolutley LOVED the Smart Car
Friday, May 21, 2010

Reception staff were helpful and the hotel was located close enough to everything without being too close.
Absolutley LOVED the Smart Car inclusion in the apckage. We will definitely visit again.

Loved the big bathroom!!
Thursday, May 20, 2010

Loved the big bathroom!!

Perfect location
Sunday, May 16, 2010

Perfect location, close to everything but at a reasonable price. Very attractive facility. Recommend highly.

fantastic value for money
Saturday, May 15, 2010

Great hotel and fantastic value for money resturant.

absolutely lovely
Wednesday, May 12, 2010

The rooms were a bit small but the hotel was in an excellent location and it was absolutely lovely!

surroundings and atmosphere excellent
Saturday, March 20, 2010

highly recomend this hotel, staff very professional pleasent and always courtious nothing was to much trouble. Plantation room perfect, surroundings and atmosphere excellent.

Very clean hotel good facilities
Saturday, March 13, 2010

Very clean hotel good facilities not sure about the breakfast voucher it is misleading as the breakfast is very expensive there

Great hotel very comfortable
Wednesday, February 17, 2010

Great hotel very comfortable staff very friendly. would certainly stay there again.

We loved this hotel.
Sunday, January 24, 2010

We loved this hotel. Very central and within walking distance to everything. We recommend it and will stay there again.

smart car
Tuesday, January 05, 2010

The smart car ride could not be availed as they insisted rightfully so on a driving licence.We could have been informed about this requirement.

The hotel was execellent
Tuesday, December 29, 2009

The hotel was execellent and the staff friendly. The use of the Smart Car was great.

We had the convertible
Wednesday, December 23, 2009

Clean, neat, tidy and fabulous location. Handy to everything we needed, bars, shops, restaurants. We hired the smart car for two days and were able to experience the Mosman gorge and the Daintree in the north and Innisfail in the south. We had the convertible and laughed all the way its such a cute way to travel.

I was so impressed
Monday, December 21, 2009

I was so impressed with The Hotel Cairns staff and facilities that I suggested to my company that we hold our conference at the Cairns Hotel this year.

very nice
Tuesday, December 01, 2009

very nice clean hotel with great staff, made our holiday, thank you.

Loved the smart cars
Saturday, November 21, 2009

Trouble relating to the Manager, but all other staff fantastic. Loved the smart cars - a valuable easy option

first class accomodation
Sunday, November 08, 2009

absolutely first class accomodation and service, food outstanding thanks kim for choosing this hotel for us!

travstar have also been brilliant no hiccups and everything organised as per schedule a big big thank you. we will visit again
john & carol

A lovely hotel
Monday, November 02, 2009

Only stayed for 2 nights but worth it A lovely hotel, great room, had the breakfast option which was excellent.

perfect place to stay
Wednesday, October 28, 2009

Highly recommend as the perfect place to stay - will make it my destinantion for accomodation next time

Use of the smart car was great
Monday, October 26, 2009

Use of the smart car was great, the hotel was in walking distance to shops food and the marina

very well located Hotel
Wednesday, October 21, 2009

It was a very well located Hotel with clean comfy rooms. They do not have rooms facing the ocean. Staff is excellent. Smart car is useful but you have to buy insurance for 30$ to reduce your deductible to 500$ or risk about 1500$. Like anywhere else in Australia you have to pay for the internet.

great atmosphere and so well run
Friday, October 16, 2009

I cannot praise this hotel highly enough. My wife and I just loved it. Great staff, great atmosphere and so well run. The use of a Smart car on 2 days free of charge was much appreciated.

wonderful base to explore
Saturday, October 10, 2009

Hotel location, spaciousness and cleanliness of rooms made this a wonderful base to explore the Cairns area. The free one day use of a smart car was an incredible bonus.

Hotel is well positioned
Tuesday, September 15, 2009

Hotel is well positioned, service was great as was the breakfast. The Friday night supper including live band was fantastic.

Excellent location.
Wednesday, September 09, 2009

Excellent location. Deluxe Tower room was very nice. The bathroom was nicely appointed but very small. The complimentary Smart Car would have cost $30.00 per day for insurance had we used it.

Would recommend it
Tuesday, September 01, 2009

Lovely rooms, very clean and airy. Our son loved the pool. Location excellent close to esplanade and few minutes walk to lagoon and lots of places to eat. Would recommend it and will stay there on our next visit.

One of the best
Tuesday, August 25, 2009

One of the best we have stayed in our 50 years of hotel experences.

Great location - close to town.
Monday, August 24, 2009

Really enjoyed the food at the restaurant. Great location - close to town.

comfortable and clean
Monday, August 24, 2009

Though not luxurious, our room was very comfortable and clean and the staff very friendly and helpful. Availability of the Smart car was a bonus. We were able to see a lot more than we thought we would be able to. The hotel is in a very convenient position for walking to shops, restaurants etc. but is away from the noisy spots, so we were not disturbed by street noise.

Clean, well appointed and excellently located.
Monday, August 03, 2009

Clean, well appointed and excellently located.

To be commmended
Friday, July 24, 2009

What wonderful staff, very helpful, very good breakfast, and lovely room. Would return without any hesitation. To be commmended

fuel was just AUD$6
Tuesday, July 21, 2009

I love that they lend you the smart car for one day~ I drove that to the flying doctor and Port Douglas...and the fuel was just AUD$6 for the whole day driving!

Thought the Smart Car was great.
Monday, June 22, 2009

Thought the Smart Car was great. When next in Cairns I will stay here.

Really enjoy the wonderful breakfast
Wednesday, June 10, 2009

we love our stay at your hotel and really enjoy the wonderful breakfast

Great Hotel
Thursday, May 14, 2009

Great Hotel, friendly laid back staff comfortable room superb dinners. Loved the Smart Car!!!!!

we would stay here again
Friday, April 17, 2009

We both liked this place, nice service, clean, lovely pool, great breakfast. we would stay here again on our next trip, next time we will stay 2 nights to enjoy the sights of Cairns more.

centrally placed for the areas of activity
Monday, March 02, 2009

An interesting hotel with good facilities whilst being centrally placed for the areas of activity. Good breakfast and a fabulous restaurant.

Could NOT have been any nicer
Tuesday, December 23, 2008

The Hotel Cairns could NOT have been any nicer!  We just loved the plantation styling and comfort, plus the staff was so wonderfully friendly and welcoming to us - I would recommend it to anyone traveling there!

wonderful place to stay
Monday, October 20, 2008

The Hotel Cairns was a wonderful place to stay and use as a hub. The staff are very knowledgable about the area and helpful in organising our adventures from the hotel.

calm, central and clean
Friday, October 17, 2008

this hotel stay was brief but was great as the restaurant was really good and the room and pool were as we needed - calm, central and clean.

lovely refurbishment.
Thursday, October 16, 2008

Great location, lovely refurbishment. Bathroom a bit old and small but otherwise lovely.

plenty of happy memories
Sunday, October 05, 2008

Excellent stay, the food was superb, altogether a wonderful experience and plenty of happy memories

excellent breakfast
Saturday, September 27, 2008

good location one block away from the esplanade.
excellent breakfast

We would gladly stay there again.
Monday, September 15, 2008

We would gladly stay there again.

Good location
Wednesday, July 23, 2008

Would have liked the option not to have included breakfast. Good location close to amenities but not among them.

very happy with the hotel
Wednesday, June 18, 2008

very happy with the hotel

Lovely hotel.
Thursday, June 12, 2008

Lovely hotel.

great room
Wednesday, May 07, 2008

VERY VERY NICE FOOD GREAT ROOM LOVELY WOULD DEFINATLY GO BACK

great breakfast
Saturday, April 12, 2008

The Plantation Restaurant absolutely fabulous... Wonderful food and a great breakfast...

We had a wonderful time
Monday, April 07, 2008

We had a wonderful time in Cairns and were most pleased with all aspects of our bookings. Great job, Travstar

Nice hotel in good location.
Wednesday, March 12, 2008

Nice hotel in good location.

excellent food and service
Wednesday, March 05, 2008

The first night was noisy (badly educated neighbours who fortunately departed the next day). We particularely appreciated the restaurant for its excellent food and service.

location is excellent
Saturday, March 01, 2008

This was our holiday within our holiday....the hotel facilities were amazing and the location is excellent .....if we ever return to Cairns we would go back to this hotel.............overall the package we bought was excellent value for money !

Very pleasant and helpful staff
Wednesday, February 06, 2008

Very pleasant and helpful staff and their immaculate rooms are well air-conditioned. It was 40+ degrees and humid in January.

Great place to stay.
Thursday, January 10, 2008

Great place to stay.

Excellent service
Tuesday, January 08, 2008

Excellent service and very secure and prompt service.

breakfast was supurb
Tuesday, January 08, 2008

I think its a little overpriced for what it is but the staff were friendly, breakfast was supurb and the room was clean.

Very nice and helpful staff
Wednesday, January 02, 2008

Very nice and helpful staff

Hotel Cairns Was Lovely
Friday, December 21, 2007

My husband and i would like to thank you all for the help with our booking when we
were planning the trip for our Silver Wedding Anniversary. We had tried to book The Royal
Habour appartments which were fully booked, and you managed to book us into The Hotel
Cairns which was lovely. We were so glad we stayed there! We hope to come back to Cairns
as we only had a day and a half to see it. Thanks again girls for making our stay in Cairns
very enjoyable.

"thumbs up"
Tuesday, December 11, 2007

The hotel was great. Everyone was happy with their accomodation. The desk was most helpful in securing transportation and dinner reservations for us. We give them a \"thumbs up\"!

ideal location
Wednesday, November 28, 2007

The hotel staff were very helpful and hotel in an ideal location.

Friendly staff
Wednesday, November 28, 2007

Friendly staff, great rates, great facilities

Lovely clean facilities.
Wednesday, November 07, 2007

Great location, extremely helpful and friendly staff on reception who act on the saying \"going the extra mile\" without a second thought. Lovely clean facilities.

Great location
Wednesday, November 07, 2007

Great location to Cairns, only a close walk to everything.I really enjoyed my stay.Thanks

A great place to stay
Thursday, October 25, 2007

A great place to stay, clean friendly, quiet, just what you need after your adventures in Cairns, Food was beautiful, compliments to the Chefs.

Lovely stay
Sunday, October 21, 2007

Lovely stay. Just what we expected. Thanks

a perfect location
Friday, October 19, 2007

The hotel was very well maintained and clean and a perfect location to the city and harbor. The staff was wonderful. I highly recommend.

Reception
Friday, October 19, 2007

The staff was most accommodating and helpful in helping me with pickup arrangements and local information.

What a great place
Wednesday, October 17, 2007

First holiday for my husband and I in 13 years. What a great place in stay great service, great restraurant and the staff couldnt help us enough. Recommend staying at the Hotel Cairns to anyone visiting Cairns.

a real treat for us
Friday, August 03, 2007

Hi Jo,We had such a fab time! Thank you so much for all your help with our holiday!
The Hotel Cairns - was a real treat for us. We got upgraded to a spa room!!!! Fantastic! Breakfasts were wonderful and the Hot Rock dinner was excellent, We still talk about it! Felt spoilt at the hotel, enjoyed the stay there as it was a smaller accommodation, we don't really big Resorts. Oh yes, absolutely amazing location, we could get to the Pier in less than 15 minutes, we felt lucky to have accommodation within such easy distance to the city.We would definitely recommend all these tours to others and The Hotel Cairns. We had a great time in Cairns and now feel more familar with the area and are keen to go up again to explore further.
Jo, your help with all our holiday plans really made the experience very stressless. We felt that we were in very capable hands.Thanks again for the last minute help you gave us with changing our tour dates, we know you stayed back and we really appreciate the assistance you gave us. Just wanted to add also, how hard all the tour guides work, driving us around, sharing loads of info, preparing morning tea, lunch etc. They were always cheerful and there to help! I really admired them and their positive attitudes in showing people around beautiful Cairns. Thank you!
Emma & Chris Reeve